Infrastructure services are those services that provide the essential platform upon which higher level services are provisioned. These services are largely invisible to end users until they are interrupted and impact on more visible higher level services.

Infrastructure services include:

• Network Infrastructure
• Server Management
• Standard Operating Environment
• Storage Management
• Scheduled Maintenance
• Equipment Environmentals
• Active Directory & Group Policy
• Terminal Services
• Print Services

Well managed and maintained infrastructure services ensure continuity of service for higher level services such as messaging.

To gain a greater understanding of infrastructure services browse the more specific infrastructure service pages.