Openet differentiates itself from most information technology and communications organisations by maintaining a focus on services rather than technologies. We endeavour to apply this focus to all aspects of system design, implementation and management.

To illustrate this difference consider a client that requires an email messaging solution. From the client's perspective the requirement is to be able to send and receive emails. This is the service. If there is an interruption to service the client doesn't care about the underlying technologies. They just want the service restored.

Openet selects and manages underlying technologies to provide our clients with services in the most reliable manner possible. Our focus is always to maintain continuity of service. Any activity, be it a technology upgrade or maintenance, must be carried out with continuity of service as the primary objective.

When changes are implemented, they must either improve stability, engineer out problems or provide additional functionality that has been requested by the client.

To discover the services Openet can provide please explore our Service Catalogue through the menu at the left.